Are you searching for a rewarding career that really does shape the way people work, live, play and learn? Are you a bright and ambitious graduate? A high-achieving veteran? Are you ready to make a difference in the lives of people all over the globe? If you want to discover the possibilities at Wifi2voice, review the current job openings and send us your resume .
Sr. IT Technical Support
Company:
Voip Xchange Inc.
Location:
US-CA-Santa Clara
Base Pay:
Base On Experience
Employee Type:
Full-Time Employee
Industry:
VoIp PBX
Manages Others:
None
Job Type:
IT Information Technology Professional Services
Req'd Education:
Certified Network Engineer
Req'd Experience:
2 Years Or More
Req'd Travel:
None
Relocation Covered:
All Region Apply
Description:
Responsible for supporting LAN/WAN; Unix, Linux, Windows environment, operations, functionality, architecture and engineering for local and remote sites. Ensure monitored conformances with VoIp Servers. Knowledge of hardware consisting of all servers (UNIX, Linux & NT) switches, routers and hubs. Supports functionalities consist of encrypted communication between local and remote sites, firewall security, hardware performances and connectivity to the Internet.
Requirements:
• Able to develop and execute policies and procedures to ensure the proper management, security and utilization of computer.
Proactively analyze business requirements and present appropriate IT recommendations
• when necessary with regards to daily service activities. Work directly with all internal organizations to manage information services and provide corporate direction and management.
• Monitor and manage Service Level Agreements (SLAs) for IT Dept services.
